Hello,
once a month we run windows update.
After the last Windows update, we encountered several issues. Those issues were "solved" when downgraded Windows update:
1. When Labjack is connected to a PC via USB connection, Kipling doesn't find any device connected.
2. When Labjack is connected to a power source and connected to a pc via ethernet cable, an error occurred. A screenshot is attached.
I'm using the latest version of Kipling and the latest firmware. Turning off anti-virus and firewall doesn't help.
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We have not heard of Windows breaking anything with recent updates.
USB: If enumeration is not successful, start with Section F on USB Communication Failure app note:
https://labjack.com/support/app-notes/usb-communication-failure
Ethernet: Start with troubleshooting steps #1 and #2 near the end of the Basic Networking app note:
https://labjack.com/support/app-notes/basic-networking-troubleshooting