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Whenever I plug the LabJack into the computer via USB, the status LED blinks 3 or 4 times, but will not remain solid. I also cannot find it in the the device manager. Does this mean the LabJack is damaged?
It sounds like the U3 is not enumerating properly. I would first recommend installing our newest installer package, power cycling the device, and then trying again:
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It sounds like the U3 is not enumerating properly. I would first recommend installing our newest installer package, power cycling the device, and then trying again:
https://labjack.com/support/software/installers/ud
Try rebooting the PC ( I would recommend a full shut down then power on rather than a restart).
After that, check that your device drivers are installed properly:
https://labjack.com/support/app-notes/windows-installer-troubleshooting#...
If that does not do the trick, you could try the other steps in part F here:
https://labjack.com/support/app-notes/usb-communication-failure